Privacy Policy

Privacy Policy – SB Outdoor Solutions

Last Updated: January 22, 2026

At SB Outdoor Solutions, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with our website, request services, or communicate with our team.


1. Information We Collect

Personal Information

When you contact us, request a quote, schedule a service, or subscribe to communications, we may collect:

Name

Email address

Phone number

Service address

Service details or preferences

Payment information (processed securely through third-party providers)

Automatically Collected Data

When you visit our website, we may collect non-identifiable information such as:

IP address

Device and browser type

Pages viewed

Time spent on the site

Referring website links


2. How We Use Your Information

We use your information to:

Schedule, confirm, and manage services

Provide landscaping, snow removal, and outdoor services

Respond to inquiries and customer support requests

Improve our website and service experience

Send reminders, service updates, or promotional messages (with your consent)


3. Sharing Your Information

We do not sell or rent your personal information to third parties.

We may share limited data only with trusted service providers that support our business operations, including:

Scheduling and CRM platforms

SMS and email communication services

Payment processors

These providers are required to protect your information and use it only for business-related purposes.

A2P Required Language

All the above categories exclude text messaging originator opt-in data and consent. This information will not be shared with any third parties, excluding aggregators and providers of the text message services.

Additional Disclosure

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent.


4. Data Security

We use industry-standard practices to safeguard your personal information.

Access is limited to authorized staff and partners

Data is stored securely

Information is retained only as long as necessary for business or legal purposes

When no longer needed, data is securely deleted or anonymized.


5. Your Rights & Choices

You may request to:

Access your personal information

Update or correct your information

Delete your data (where legally allowed)

Opt out of promotional messages

To submit a request, contact us using the information below.


6. Cookies

Our website may use cookies to improve your experience.

You may disable cookies through your browser settings, but some features may not function properly.


7. Updates to This Policy

We may update this Privacy Policy from time to time.

Changes will be posted on our website with a revised “Last Updated” date.

We encourage you to review this policy periodically.


8. Contact Us

If you have questions about this Privacy Policy, please contact:

📧 Email: [email protected]

📞 Phone: 989-601-3708


9. SMS Opt-Out Procedures

You may opt out of receiving text messages from us at any time by replying STOP to any message.

After opting out, you will receive a confirmation message and no further messages will be sent.

For assistance, reply HELP or contact us by email.

Copyright © SB OUTDOOR SOLUTIONS LLC. All Rights Reserved.