Privacy Policy
Privacy Policy – SB Outdoor Solutions
Last Updated: January 22, 2026
At SB Outdoor Solutions, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with our website, request services, or communicate with our team.
1. Information We Collect
Personal Information
When you contact us, request a quote, schedule a service, or subscribe to communications, we may collect:
Name
Email address
Phone number
Service address
Service details or preferences
Payment information (processed securely through third-party providers)
Automatically Collected Data
When you visit our website, we may collect non-identifiable information such as:
IP address
Device and browser type
Pages viewed
Time spent on the site
Referring website links
2. How We Use Your Information
We use your information to:
Schedule, confirm, and manage services
Provide landscaping, snow removal, and outdoor services
Respond to inquiries and customer support requests
Improve our website and service experience
Send reminders, service updates, or promotional messages (with your consent)
3. Sharing Your Information
We do not sell or rent your personal information to third parties.
We may share limited data only with trusted service providers that support our business operations, including:
Scheduling and CRM platforms
SMS and email communication services
Payment processors
These providers are required to protect your information and use it only for business-related purposes.
A2P Required Language
All the above categories exclude text messaging originator opt-in data and consent. This information will not be shared with any third parties, excluding aggregators and providers of the text message services.
Additional Disclosure
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent.
4. Data Security
We use industry-standard practices to safeguard your personal information.
Access is limited to authorized staff and partners
Data is stored securely
Information is retained only as long as necessary for business or legal purposes
When no longer needed, data is securely deleted or anonymized.
5. Your Rights & Choices
You may request to:
Access your personal information
Update or correct your information
Delete your data (where legally allowed)
Opt out of promotional messages
To submit a request, contact us using the information below.
6. Cookies
Our website may use cookies to improve your experience.
You may disable cookies through your browser settings, but some features may not function properly.
7. Updates to This Policy
We may update this Privacy Policy from time to time.
Changes will be posted on our website with a revised “Last Updated” date.
We encourage you to review this policy periodically.
8. Contact Us
If you have questions about this Privacy Policy, please contact:
📧 Email: [email protected]
📞 Phone: 989-601-3708
9. SMS Opt-Out Procedures
You may opt out of receiving text messages from us at any time by replying STOP to any message.
After opting out, you will receive a confirmation message and no further messages will be sent.
For assistance, reply HELP or contact us by email.
